Privacy Policy

1. Introduction

Welcome to deckgraphic.com. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal information when you visit our website and use our services, including the purchase of products offered through our store.

It is important that you read this privacy policy together with any other privacy notices we may provide on specific occasions so that you are fully aware of how and why we are using your data.

2. Important Information and Who We Are

This website is operated by deckgraphic.com. This privacy policy applies to all information collected through your use of this website and any related services.

This site is not intended for children, and we do not knowingly collect data relating to children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take the necessary actions.

3. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: This includes your first name, last name, or similar identifier.
  • Contact Data: This includes your billing address, delivery address, and email address.
  • Transaction Data: This includes details about payments to and from you, as well as details of products you have purchased from us.
  • Technical Data: This includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: This includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: This includes information about how you use our website, products, and services.
  • Marketing and Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric data).

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Purchase a product from our site;
    • Create an account on our website;
    • Subscribe to our service or publications;
    • Request marketing to be sent to you;
    • Enter a competition, promotion, or survey; or
    • Give us feedback or contact us.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as technical data from analytics providers like Google, and payment and delivery service providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform a contract we are about to enter into or have entered into with you. For instance, when you purchase a product from us, we need your Identity, Contact, and Transaction Data to process and deliver your order.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes using your Usage Data to improve our website and product offerings.
  • To comply with a legal obligation.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To use data analytics to improve our website, products, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you (Marketing), provided you have given your consent where required.

6. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in this policy.

  • Internal Third Parties: Other companies within our corporate group acting as joint controllers or processors.
  • External Third Parties: This includes service providers who provide IT and system administration services; professional advisers including lawyers, bankers, auditors, and insurers; and payment services providers.
  • Specific Third Parties: Such as delivery partners who require your Contact Data and Identity Data to deliver your order.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

We may share your personal data within our corporate group. This may involve transferring your data outside your country of residence. We ensure your personal data is protected by requiring all our group companies and third-party service providers to follow the same rules when processing your personal data.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us through the appropriate channels on our website.